The refund period for all products may vary. Some products are subject to a strict no refund period due to the value of the product and others may have up to a 30 day refund period. Please be sure to read all terms and conditions before making your purchase.
Unless noted otherwise, all other one time purchases are eligible for a 14-day money back refund from the date of purchase. Subscription purchases are eligible for a 14-day refund period from the first payment of your subscription. Subsequent subscription payments can be cancelled at anytime but are not eligible for a refund after they are billed.
Renewal Policy For Automatically Renewing Subscriptions
We will charge or debit your payment method at the beginning of your subscription period. When we renew your membership subscription, we will use the payment method currently associated with your account. If your credit or debit account has been closed or your payment method is otherwise invalid, your subscription may not renew and your membership will be cancelled.
Our payment processors may attempt to charge your subscription payment up to 4 times after a payment is invalid before cancelling your subscription. In certain cases, such as an expired card, our payment processor may contact the card issuing bank for updated information to allow the purchase to go through. For billing inquiries and support needs please contact us at support[at]smartermethods.com
Subscription Cancellation Policy
Until you cancel, billing will continue according to the billing agreement at the time of your purchase. You can cancel your membership at any time by contacting support at support[at]smartermethods.com. Any amounts paid prior to your cancellation will not be refunded.